[Ailist] Soren Gordhamer: Can Happiness Help You in Business? A Visit to Zappos

[Stephanie West Allen]

Excerpt:

According to Hsieh, in this age where there are so many ways for both  
former employees and customers to share their positive and negative  
experiences with a company (from blogs to Twitter to Facebook),  
businesses may no longer be able to afford not to make happiness a  
priority. This is not about trying to convince people to be  
altruistic, according to Hsieh, but instead comes from the research  
on "the science of happiness." The company, which started out selling  
shoes and has since expanded to other apparel, has been greatly  
influenced by the findings in this field.

Rest here:

http://www.huffingtonpost.com/soren-gordhamer/can-happiness-help-you- 
in_b_185893.html

Stephanie