[Ailist] Re: AI case studies in engineering companies
Marvin Faure
marvin.faure at wanadoo.fr
Tue Feb 19 01:30:33 MST 2008
Hi Richard,
I have done a fair bit of work using AI in high-tech engineering companies
in Europe, and one of these projects was focused specifically on innovation
in R&D. I wrote up some of this experience in the attached paper. Id be
happy to talk it through if you want to give me a call.
There are a number of other case studies in the engineering environment well
documented in the AI literature, for example John Deere which dealt with the
factory floor end. This was written up extensively in the excellent book
The Appreciative Inquiry Summit by Jim Ludema et al.
I think a key point when dealing with engineers is to recognise their
logical left-brain preferences and provide them with data that helps them
see the value of deliberately using positive emotions and right-brain
approaches. They will have a natural tendency to want to problem-solve so
you need to harness this energy and not fight against it. Constantly
reframing problems as opportunities is important. Dont be dogmatic about
no negatives: accept and acknowledge, reframe and look for examples of
success within the problem area.
I kicked off a recent AI Summit with the European management of a high-tech
company with the following thoughts:
80% of change initiatives fail. Why? People always respond with a version of
its not my fault (lack of resources, time, management support,
technology
). The real answer is usually lack of creativity, energy,
determination, curiosity or passion.
When do we achieve most: when we are upset, angry, fearful or ashamed, or
when we are happy, excited and proud? When we see the world as a risky,
dangerous place where well probably fail to reach our goals, or as an
exciting place full of opportunity?
Obviously as managers we should be working to create conditions where people
are generally in a positive state of mind with a constructive way of looking
at the world.
So how do we achieve this?
Its not rocket science.
We need to engage the emotions: to get positive ones four things are
important:
1. Involvement is essential
2. Focus on the positives. (Glass half-full/half-empty)
3. Build a shared vision of what you are trying to achieve
4. Show your appreciation
This is what we are going to do today, while focusing on the three most
important decisions: (what you might call the decisions of destiny)
1. WHAT do we need to focus on?
2. WHY this?
3. HOW exactly are we going to achieve it?
Hope this helps.
Kind regards,
Marvin
Marvin FAURE
MINDSTORE France & Switzerland
Chemin du Canal 5
CH-1260 Nyon
Tél. +41 22 363 9286
Mob. +41 786 826 926
www.mindstore.ch <http://www.mindstore.ch/>
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