[Ailist] Trust

[Sue Hammond]

Thanks Stephanie for the link to the Carnival of Trust and your many 
interesting links for us.
I do want to let the list know that we have a new Thin Book on trust 
that is on the presses now. We're offering it at a special introductory 
rate until the end of the year ($7.95) and I've attached a sample chapter.
I've spent much of the last 5 years researching and working on the 
concept of trust...it's obviously fundamental to everything, including 
AI. The author, Charles Feltman did a great job on providing 'how to say 
it' examples as well as a concrete description of trust. In The Thin 
Book of® Trust 
<http://rs6.net/tn.jsp?e=001RDaQtX9RnWSPIWRu2s2rxE3zFJOtC6gU35yN-3Im8hu-VTVraVNnZ3ONbnZP-_LbaS902Z8z_AutBBJPRFmZAVjdb6mcbxP__0NK1MdmUuZ5KFPSYf9NnwjDKxoxcs6c54-mfI-Z520DAs19f_SK_A==>, 
trust is defined as choosing to risk making something you value 
vulnerable to another person's actions. Charles Feltman then breaks the 
concept of trust down into the four assessments of sincerity, 
reliability, competence and care. That means that instead of labeling 
someone as untrustworthy, you can dig deeper and define which of the 4 
assessments you are struggling with.
Those of us in this community know that there aren't any clear answers 
or recipes, but I hope this book gives enough content to create 
meaningful dialogue about the concept.
Frankly I was overwhelmed when I began to learn about the construct...I 
thought I understood it! And it keeps appearing as the number one 
'issue', 'question' and comment in just about everything I do work-wise.
I hope you enjoy this new resource.
Sue Annis Hammond
-------------- next part --------------
A non-text attachment was scrubbed...
Name: chapter_5_competence_v2.pdf
Type: application/pdf
Size: 561206 bytes
Desc: not available
Url : http://mailman.business.utah.edu:8080/pipermail/ailist/attachments/20081202/2b37ea54/chapter_5_competence_v2-0001.pdf