[Ailist] Lean Problem Solving and Appreciative Inquiry

[Arnett, Sarah]

I don't have any articles to site...

We use the LEAN process here at the hospital.  Since the point of LEAN is to eliminate waste in any process, I think the AI approach can fit very well.  The dreaming stage - "when does it work best", "What would be ideal" "what would success look like" and them move towards removing the barriers (waste) that get in the way of the dream/goal.

Sarah Arnett

-----Original Message-----
From: ailist-bounces at lists.business.utah.edu
[mailto:ailist-bounces at lists.business.utah.edu]On Behalf Of Siegel,
Steve
Sent: Tuesday, March 27, 2007 2:54 PM
To: ailist at lists.business.utah.edu
Subject: [Ailist] Lean Problem Solving and Appreciative Inquiry


Hi everyone,
Does anyone have any examples, articles, or case studies using
Appreciative Inquiry in conjunction with Lean (developed by Toyota)
Process Improvement?
I know this may sound like a contradiction; but I am trying to use
Appreciative Inquiry in the Lean Problem Solving Model.  I am a student
in the MSOD program at Pepperdine University and hope to develop a
thesis around this topic.
Thanks for any help you can provide.  
- Steve Siegel
Steve at Teamwell.com
Phone:  (818) 865-2900
www.teamwell.com <http://www.teamwell.com/> 
 
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